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Question by iconicmobilegames · Mar 22 at 10:23 AM · androidcrashing

Crashes On Android 11 Devices

I've been facing issue recently with Android 11 devices. Interesting thing is that there's NO SAMSUNG DEVICE in the list of devices in which my game is crashing. Most of the devices belong to Xiaomi, Oppo, Infinix and some other Chinese brands. Using Unity 2020.3.15 with Unity IAP, Unity Ads, Google Mobile Ads.


Following is the crash report.

at android.view.ViewGroup.offsetRectBetweenParentAndChild (ViewGroup.java:6362) at android.view.ViewGroup.offsetDescendantRectToMyCoords (ViewGroup.java:6291) at android.view.ViewRootImpl.scrollToRectOrFocus (ViewRootImpl.java:4607) at android.view.ViewRootImpl.draw (ViewRootImpl.java:4147) at android.view.ViewRootImpl.performDraw (ViewRootImpl.java:3989) at android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:3250) at android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:2076) at android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:8506) at android.view.Choreographer$CallbackRecord.run (Choreographer.java:1076) at android.view.Choreographer.doCallbacks (Choreographer.java:897) at android.view.Choreographer.doFrame (Choreographer.java:826) at android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1061) at android.os.Handler.handleCallback (Handler.java:938) at android.os.Handler.dispatchMessage (Handler.java:99) at android.os.Looper.loop (Looper.java:236) at android.app.ActivityThread.main (ActivityThread.java:8059) at java.lang.reflect.Method.invoke (Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:656) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:967)

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avatar image Mr-Zhou · Apr 15 at 11:52 AM 0
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I have the same problem, any progress on this issue?

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Answer by a-dibacco · May 08 at 11:38 AM

Same problem for me, they appeared after I updated to Unity 2021.3.1f1

 java.lang.Error: FATAL EXCEPTION [main]
 Unity version     : 2021.3.1f1
 Device model      : LENOVO Lenovo TB-X306F
 Device fingerprint: Lenovo/LenovoTB-X306F_EEA/X306F:11/RP1A.200720.011/S230242_220327_BMP:user/release-keys
 Build Type        : Release
 Scripting Backend : IL2CPP
 ABI               : arm64-v8a
 Strip Engine Code : true
 Caused by
   at android.view.ViewGroup.offsetRectBetweenParentAndChild (ViewGroup.java:6336)
   at android.view.ViewGroup.offsetDescendantRectToMyCoords (ViewGroup.java:6262)
   at android.view.ViewRootImpl.scrollToRectOrFocus (ViewRootImpl.java:4556)
   at android.view.ViewRootImpl.draw (ViewRootImpl.java:4105)
   at android.view.ViewRootImpl.performDraw (ViewRootImpl.java:3949)
   at android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:3207)
   at android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:2020)
   at android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:8410)
   at android.view.Choreographer$CallbackRecord.run (Choreographer.java:974)
   at android.view.Choreographer.doCallbacks (Choreographer.java:797)
   at android.view.Choreographer.doFrame (Choreographer.java:732)
   at android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:959)
   at android.os.Handler.handleCallback (Handler.java:938)
   at android.os.Handler.dispatchMessage (Handler.java:99)
   at android.os.Looper.loop (Looper.java:223)
   at android.app.ActivityThread.main (ActivityThread.java:7785)
   at java.lang.reflect.Method.invoke (Native Method)
   at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:612)
   at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:997)
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avatar image khanism · May 25 at 05:05 AM 0
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Hello @a-dibacco, hope you are doing fine, I would like to know if you have any update on this, things that you may have tried and have somewhat better response.

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Answer by waseemdev9988 · May 13 at 04:49 PM

HI, I am also facing this kind of issue And this creating Crashes Please Tell me if anyone know the answer how i handle this issue.

alt text

java.lang.Error: FATAL EXCEPTION [main] Unity version : 2020.3.25f1 Device model : Xiaomi Redmi Note 8 Device fingerprint: xiaomi/ginkgo/ginkgo:11/RKQ1.201004.002/V12.5.1.0.RCOINXM:user/release-keys Build Type : Release Scripting Backend : IL2CPP ABI : arm64-v8a Strip Engine Code : true Caused by at android.view.ViewGroup.offsetRectBetweenParentAndChild (ViewGroup.java:6351) at android.view.ViewGroup.offsetDescendantRectToMyCoords (ViewGroup.java:6280) at android.view.ViewRootImpl.scrollToRectOrFocus (ViewRootImpl.java:4560) at android.view.ViewRootImpl.draw (ViewRootImpl.java:4113) at android.view.ViewRootImpl.performDraw (ViewRootImpl.java:3957) at android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:3228) at android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:2070) at android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:8400) at android.view.Choreographer$CallbackRecord.run (Choreographer.java:1058) at android.view.Choreographer.doCallbacks (Choreographer.java:880) at android.view.Choreographer.doFrame (Choreographer.java:813) at android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1043) at android.os.Handler.handleCallback (Handler.java:938) at android.os.Handler.dispatchMessage (Handler.java:99) at android.os.Looper.loop (Looper.java:236) at android.app.ActivityThread.main (ActivityThread.java:8037) at java.lang.reflect.Method.invoke (Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:656) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:967)


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avatar image khanism · May 25 at 05:09 AM 0
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@waseemdev9988 sir, have you solved this issue ? if any progress, an update on this may will help us great deal.

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Answer by khanism · May 25 at 05:35 AM

It is impacting games on our entire account.

In our case, apart from "Crashes On Android 11 Devices"- (0.38 % current version vs 0.1 % previous version) we are having enormous increase in our ANR rate as well on Android 10 devices up 0.39% from 0.22%(previous version). On average we have about 1M monthly active users on each of our game. It is potentially impacting our business as we are near threshold and don't have room for potential experiments/updates.

In one of our game we downgraded the unity back to our earlier(somewhat stable) release version(to Unity2019.4.34 from Unity2019.4.38) and even re-uploaded our same build with a different build version without a single change in UI or gameplay. There is at least 0.2% increase both in ANR rate and crashes.

So I am processing my head over why two builds without single change in gameplay and having same Unity version can have dramatic difference in vitals. Hope this add to the experiences you are having in tackling this, and I would like to hear if someone has any update.

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Answer by unity_i27gTsnr5hx1jQ · May 13 at 04:50 PM

Same Problem. any Solution?

java.lang.Error: FATAL EXCEPTION [main] Unity version : 2020.3.25f1 Device model : realme RMX2170 Device fingerprint: realme/RMX2170/RMX2170L1:11/RKQ1.200903.002/1621946429926:user/release-keys Build Type : Release Scripting Backend : IL2CPP ABI : arm64-v8a Strip Engine Code : true Caused by at android.view.ViewGroup.offsetRectBetweenParentAndChild (ViewGroup.java:6358) at android.view.ViewGroup.offsetDescendantRectToMyCoords (ViewGroup.java:6287) at android.view.ViewRootImpl.scrollToRectOrFocus (ViewRootImpl.java:4839) at android.view.ViewRootImpl.draw (ViewRootImpl.java:4405) at android.view.ViewRootImpl.performDraw (ViewRootImpl.java:4221) at android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:3452) at android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:2248) at android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:8820) at android.view.Choreographer$CallbackRecord.run (Choreographer.java:1470) at android.view.Choreographer.doCallbacks (Choreographer.java:1267) at android.view.Choreographer.doFrame (Choreographer.java:978) at android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1455) at android.os.Handler.handleCallback (Handler.java:938) at android.os.Handler.dispatchMessage (Handler.java:99) at android.os.Looper.loop (Looper.java:254) at android.app.ActivityThread.main (ActivityThread.java:8211) at java.lang.reflect.Method.invoke (Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:612) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1006)

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avatar image khanism · May 25 at 05:13 AM 0
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@unity_i27gTsnr5hx1jQ regards, as there any update on this, what to try or potentially prevent it? any new experiences that may help us

avatar image a-dibacco khanism · yesterday 1
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Unfortunately no update. I think at Unity they understand what is wrong but no one is kicking in

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