Particles not always showing up on UWP build on xbox

I put my game in the windows store and others are playing it, but sometimes the particle system for my wave does not show up. It is made with Unity 2020.3.21f1 built as a UWP build. The particles shader is the standard URP Unlit particle. Sometimes the particles show up and sometimes they don't. I'm watching other people play it on their xbox so far one player in Germany and one in Brazil both had the problem. The problem is that this problem has never happened on my Xboxone here in the US when I test it, and I am testing the same version that they have through the store. I have no idea how I can fix this. Has anyone heard of a problem like this happening or have any advice on how to deal with it?